Privacy Policy for Spira

At Spira, accessible from spiraclub.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Spira and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@spiraclub.com or by calling us at 800 SPIRA (77472).

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in Spira. This policy is not applicable to any information collected offline or via channels other than this website.

This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from our members, including the presence of surveillance within our facility. Please take a moment to read this policy and contact us if you have any questions or concerns.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect:

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

Surveillance Data: We operate surveillance cameras within our facility for the purpose of ensuring the safety and security of our members, staff, and property. This includes video footage and images captured within the premises with the exception of Ladies Only facilities and Locker Rooms.

How we use your information

We use the information we collect in various ways, including:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Payment Terms and Policy:

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

• Method of Payment, Card Types accepted and Currency: We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency)”.
  
• Delivery/Shipping/Services Policy: “(Website) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.
• Address & Contact Details-
  Spira Club, Al Forsan International Sports Resort 12 Street - Khalifa City - Abu Dhabi
  800 SPIRA (77472) info@spiraclub.com
• Governing Law and Jurisdiction: “Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE”.

Surveillance Presence:

Please be aware that Spira Club employs surveillance cameras within the facility for security purposes. These cameras capture video footage and images of activities within the premises, including common areas and specific locations. The presence of surveillance helps us to deter and prevent security breaches, vandalism, theft, and other potentially harmful incidents. The collected surveillance data is stored securely and accessed only by authorized personnel.

Log Files

Spira follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Spira uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Spira, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Spira has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Spira's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

UAE Data Protection Law

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, Data erasure will be subject to approval

If you would like to exercise any of these rights, please contact us at info@spiraclub.com or by calling us at 800 SPIRA (77472)

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Spira does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

By becoming a member of Spira, you acknowledge and agree to the terms outlined in this Privacy Policy, including the presence of surveillance within the facility.

Thank you for being a valued member of Spira. Your privacy and security are important to us.

Contact us

Please contact us at info@spiraclub.com or by calling us at 800 SPIRA (77472)